FAQs

What is the best way to contact you for information on your products?

There are 5 ways you can contact us:

  1. Call us: Local calls – (503) 682-1248
    Long Distance calls – (1-800) 248-7732
  2. Fax us: (503) 682-3599
  3. Email us: service@zepak.com
  4. Visit us: 9740 SW Hillman Court, Suite 220
  5. Wilsonville, Oregon 97070 USA
  6. Mail us: 9740 SW Hillman Court, Suite 220
    Wilsonville, Oregon 97070 USA

How will I get the products I order?

We ship anywhere in the world and deliver to
the following points via Zepak trucks:

  • Portland/Vancouver and surrounding areas
  • Salem
  • Corvallis
  • Eugene
  • Hood River

You may also “will-call”¬†from our headquarters at
9740 Hillman Court, Suite 220
Wilsonville, Oregon

Do you guarantee your products?

100% customer satisfaction is our goal.

Do you provide custom packaging etc.?

Our custom design department is limited only by our customers imagination.
Let us provide a unique and efficient way to package your products.

How long does it usually take to deliver an order?

Although next day delivery is commonplace, expect delivery within 3 days of
placing your order for in-stock merchandise.

How easy is it to order Zepak’s quality products?

It’s as easy as 1, 2, 3:

  1. Contact us.
  2. Place your order.
  3. Receive and use our quality products.

If I submit my user information to ask a question, do you sell or give that information to others?

No, we use your account information to serve you and only you.
We do not sell or distribute your information to anyone.